Contact information

Trade name: Crystalicious
Operated by: Akaame Export Private Limited

Email: support@crystalicious.co
Phone / WhatsApp: +91 98191 65927
Hours: 10 am – 6 pm, Monday to Saturday, excluding public holidays

Registered office: 1st Floor, Commerz II, Oberoi Garden City, Goregaon East, Mumbai, Maharashtra 400063
Operations and returns: 101 Bluebell Industrial Estate 2, Chichpada, Golani Naka, Vasai-Virar, Maharashtra 401208

CIN: U14101MH2023PTC408582
GSTIN: 27AAZCA2167L1ZY

Please do not send returns to our registered office. Returns go to the operations address, and only after we confirm your request (Section 6 of our Return, Exchange & Refund Policy).

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, our Grievance Officer is:

Name: Sarabjeet Guliani
Designation: Director
Email: ssguliani@akaame.com
Phone: +91 9825744485
Address: Akaame Export Private Limited, 101 Bluebell Industrial Estate 2, Chichpada, Golani Naka, Vasai-Virar, Maharashtra 401208

Every complaint is acknowledged within 48 hours with a ticket number you can use to track it, and resolved within one month of receipt.